Frequently Asked Questions
Everything you need to know about McCabes PLUS.
General
What is McCabes PLUS?
McCabes PLUS is our loyalty programme, giving members access to exclusive benefits and member pricing through the McCabes Pharmacy app.
Is McCabes PLUS available in every McCabes Pharmacy?
Yes. McCabes PLUS is available in all McCabes Pharmacy stores nationwide.
Is McCabes PLUS free to join?
Yes. Joining McCabes PLUS is completely free.
The McCabes Pharmacy App
Where can I download the McCabes Pharmacy app?
You can download the McCabes Pharmacy app from the Apple App Store or Google Play Store.
Do I need the McCabes Pharmacy app to use McCabes PLUS?
The McCabes Pharmacy app gives you access to your McCabes PLUS account, member benefits and other features including MyHealth.
I can't find the McCabes Pharmacy app. What should I do?
Search for McCabes Pharmacy in the Apple App Store or Google Play Store. If you're still having difficulty finding or downloading the app, please ask a member of our pharmacy team for help.
Your Account
How do I join McCabes PLUS?
Download the McCabes Pharmacy app and follow the steps to create or sign in to your account and join McCabes PLUS.
Why am I being asked to verify my mobile number?
Verifying your mobile number helps us securely identify your account and makes it easier to access your McCabes PLUS account.
I've forgotten my password. What should I do?
Select Forgot Password on the sign-in screen and follow the instructions to reset your password.
Shopping Online
Can I use McCabes PLUS online?
Yes. Member pricing is available online when you're signed in to your McCabes PLUS account.
Can I earn or redeem points online?
No. Points cannot currently be earned or redeemed online.
Will member pricing be available online?
Yes. Eligible members receive McCabes PLUS member pricing online when they're signed in.
Can I use McCabes PLUS with Click & Collect?
Yes. Member pricing applies to eligible Click & Collect orders.
Please note that points cannot currently be earned or redeemed online.
Can I use vouchers or coupons online?
No. Coupons and vouchers are not currently available online.
MyHealth
Can I access MyHealth online?
No. MyHealth is only available through the McCabes Pharmacy app.
DigiScript
What happens to DigiScript?
Nothing is changing. You can continue using DigiScript as normal.
Can I access DigiScript through the McCabes Pharmacy app?
Yes. You can access DigiScript through the McCabes Pharmacy app.
In Store
Can I use McCabes PLUS in store?
Yes. McCabes PLUS is available in all McCabes Pharmacy stores nationwide.
Can store colleagues help me download the app?
Yes. Our pharmacy teams will be happy to help you download the app and answer any questions.
